// CONTACT US
GET IN TOUCH.
Have a question, issue, or idea? We respond within 24 hours on business days.
> EMAIL DIRECTLY
> OFFICE HOURS
Monday — Friday
09:00 — 18:00 UTC
Saturday
10:00 — 14:00 UTC
Sunday
Closed
> QUICK LINKS
// COMMON QUESTIONS
BEFORE YOU REACH OUT.
How fast do you respond?
We respond to all inquiries within 24 hours on business days. Critical security reports are handled within 4 hours.
Is there a free tier?
Yes. The Basic plan is completely free with 3 app slots, 100 keys, and 100 users. No credit card required.
Can I self-host BetterAuth?
BetterAuth is designed to be self-hosted. Deploy on any PHP-capable server with a Supabase backend.
Do you offer refunds?
Yes. We offer a 14-day money-back guarantee on all paid plans. See our refund policy for details.
How do I report a security vulnerability?
Email [email protected] with full details. We acknowledge reports within 4 hours and aim to patch critical issues within 48 hours.
Do you have a community?
Yes — join our Discord and Telegram communities for real-time help, updates, and discussions with other developers.